Worst customer support ever. Was billed €17 for a trip that could not come. Tried to Call cabify for any refund, there was no ideal type to contact them so I'd to pick a random just one and complete my challenge. I questioned a lot of thoughts none of which were being answered by the one who replied (Maariana). terrible reaction time, I emailed them five times with no reply right before a reaction following a few days not answering my inquiries.
While traveling in Colombia, I downloaded Cabify and other taxi hailing applications since Uber just exited the state. I produced an account and added my charge card for payment. the procedure was uncomplicated and easy. I proceeded to go looking and set vacation spot to a well-liked vacationer community and Once i clicked button to order a trip Cabify gave mistake concept a thing into the impact of "a little something when wrong" then closed. Imagine I observed a information about enabling notifications (few in between mistake messages flashed very quickly).
I advised them I won't be utilizing a services have been I am not revered plus the customer care is a complete non sense.
Cabify remain sending spam; if they cared about what persons considered their ways of undertaking company, they might do a little something to prevent the spam. I am reporting them to their ISP, and I'll report it to the US FTC. What a crummy firm; need to be ashamed of them selves.
asked for a journey at Barcelona airport. The driver was nowhere to generally be noticed. I double-checked with airport staff that I was in the ideal position and also the app even confirmed which i was in the best site.
utilizing your Justuseapp card, signup for limitless subscriptions and cost-free trials without fret. Your real card information stays concealed.
So I knew that I wouldn’t yet have pesos Once i landed in Argentina and desired to take a car or truck from your airport. I ended up using Uber that was billed to my charge card to get within the airport to downtown Buenos Aires, but when I was waiting to pick it up, a taxi driver approached me and made an effort to get me to enter his vehicle as an alternative (Pro suggestion: if you would like seem non-threatening, it's possible don’t order a solo woman traveler to go into your automobile). Obviously, I didn't.
the driving force under no circumstances made an effort to Call me and canceled the experience. I then obtain a cost for ten Euros for products and services not rendered. Customer service essentially informed me to pound sand and supplied me a fifteen p.c low read more cost with a long run fare.
the only real draw back is the amount of minutes clients generally will need to attend due to The existing absence of obtainable vehicles.
Driver was puntual and was friendly. We arrived with the airport with no concerns. Would strongly propose scheduling with this enterprise, Just a note - this was for Cabify in Madrid.
We ended up within a hurry to Visit the airport to capture our flight, so we stated we have only €10. He drove us on the airport and when he left he took our €ten income furthermore additional €10 from the application for waiting around (when the waiting around around time was him arguing with us and threatening us to provide him far more income).
- delivers company transport selections for firms, with a substantial fleet of cars and trucks and taxis and also a administration platform for bigger control of charges and journeys.
Cabify calculates the very best route based on true-time targeted visitors circumstances from the choose-up level towards the fall-off stage; if additional expenses are applied, a high demand surcharge could possibly be additional to be sure auto availability.
I have contacted them, but aparently they procedure extremely sluggish. I don't advise them as they ar not trusty. I have contacted them trough their application but so far they've not refund the quantity which they owe me. I attached the bank statements from the two my accountants(Revolut EUR and GBP) to confirm them that the final charged has been duplicated. Cabify give my a refund!